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Contact Information * Indicates Required Field *Name: *Title: *Company: *Address: *City: *State: *Postal Code: *Country: *Telephone: Fax: *E-mail: *How did you hear about Sienna Solutions? Please Make a Selection Internet Search Engine Banner Ad CRM Magazine SAM Magazine Sales & Marketing Management Magazine Sienna Mailing Sienna Fax Referral Other Please tell us a little about your company. *Is your company currently using a CRM, SFA and/or Support system? Yes No *If currently using a system, what is your level of satisfaction? High Medium Low N/A *If you do not have a CRM/SFA/Support system in place are you evaluating? Yes No N/A *How many sales people use (will use) your CRM/SFA/Support system? Please make a selection None 1 - 9 10 - 19 20 - 49 50 - 99 100 - 199 200 - 499 500+ *How many administrative, marketing, and customer support people use (will use) your CRM/SFA/Support system? Please make a selection None 1 - 9 10 - 19 20 - 49 50 - 99 100 - 199 200 - 499 500+ *Which areas of CRM are you interested in? Sales Automation Marketing Automation Customer Support Automation e-Commerce Product Configuration Other (N/A) Response Type *Please respond to me by: Phone (please include number above) Email (please include email above) Both Optional Information which helps us serve you better If you currently have a CRM/SFA/Support system, which one did you implement? Please make a selection None / NA ACT! Archer Enterprise System Applix Aurum Baan Borealis Brock Clarify Clientell E.piphany Firstwave GoldMine Lotus Notes Marketforce Maximizer MEI Microsoft Outlook Onyx Optima Pegasystems Prism Systems Primus SalesLogix Saratoga Siebel Telemagic Vantive Worldtrak Other Other: If you are evaluating CRM/SFA/Support software, what systems are you exploring? Ctrl+ Click for Multiple selections ACT! Archer Enterprise System Applix Aurum Baan Borealis Brock Clarify Clientell E.piphany Firstwave GoldMine Lotus Notes Marketforce Maximizer MEI Microsoft Outlook Onyx Optima Pegasystems Prism Systems Primus SalesLogix Saratoga Siebel Telemagic Vantive Worldtrak Other Other: What does your implementation timeline look like? Please make a selection 1-3 Months 4-6 Months 7-9 Months 10-12 Months 13+ Months What are your main objectives in implementing a CRM/SFA/Support system? Business Development / Sales Lead Generation Competitive and Business Intelligence Customer Retention and Development Customer Satisfaction Opportunity Management Sales Lead Management Sales Management and Coaching Sales or Support Efficiency Selling Methodology Other Have you completed a "needs analysis" process or budgeted funds? Yes No Please indicate what types of information, products and/or services you are interested in.
*If currently using a system, what is your level of satisfaction?
Sales Automation Marketing Automation Customer Support Automation e-Commerce Product Configuration Other (N/A)
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