*For use by clients enrolled in a current Customer Care Program™
Support Options:
E-Mail Support Build
an in-house knowledge base by submitting your questions via e-mail and receiving
instructions electronically or in combination with our Remote Access Support.Send an E-mail Request
Telephone Support ACustomer Care Agent™
will talk you through any technical difficulties. We provide prompt response,
always surpassing the level of support provided by software vendors. Call: 949.380.9700
On-Line Support A
Customer Care Agent™ can access your network and work on your system remotely
using secure industry leading software. If you are enrolled in a current Customer
Care Program™ and would like to use this option please call our support line
or Send an E-mail Request.
On-Site Support A Customer Care Agent™ is available for technical
support and services at your location. Travel time to on-site support locations
are charged at a 50% rate. Send
an E-mail Request or call our support line to schedule an appointment.
Your Customer Care Program™ Account Status:
To
inquire about your Customer Care Balance or to purchase additional blocks of time
please call our support line or Send
an E-mail Request
Sign- up for a Customer
Care Program™:
If
you are interested in signing-up for a Customer Care Program or need more information,
please call our support line or Send
an E-mail Request
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Care
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