CRM Systems & Solutions

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Providing "Best of Breed" Sales, Marketing & Support Solutions to Help You Grow Revenues, Win New Business and Retain Customers.

Customer Relationship Management systems provide all the functionality for your customer-facing or frontoffice operations including: sales, marketing, service and support functions; and seamlessly integrates these so you have a 360° view of your customer information. This can also include backoffice integration with your systems that handle accounting, order entry and ERP. Enabling the front and back offices to "speak" to each other so coordination happens automatically and information is current and error-free.

No matter how big or small your organization is, you'll grow your business faster by applying a CRM or FrontOffice Solution. Imagine how your business will benefit by providing your personnel with the specific information they need, where and when they need it. With these solutions, your sales, marketing, and support teams get everything they need to target, close, retain and grow your customer base. To learn about the specific solutions we offer, please make your selections below or submit your questions anytime by completing the "learn more" form.

What is a CRM system? (click on diagram to enlarge)

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Products:

SalesLogix®
SalesLogix.net is the leading mid-market CRM solution, used by more than 4,500 companies worldwide, which integrates a company's front office, back-office financial/ERP system, and web office activities, giving everyone in your company a 360° view of the customer — anytime, anywhere, using any device (Windows, the web, or wireless technology).
(learn more)

GoldMine® FrontOffice
This integrated, mainstream customer relationship management (CRM) suite combines GoldMine Sales & Marketing with the robust power of HEAT or the entry-level capabilities of HEAT® PowerDesk™ to deliver unparalleled results.
(learn more)

Microsoft® CRM
Microsoft Customer Relationship Management (MSCRM) helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.
(learn more)

Sage CRM®
Sage Software Customer Relationship Management (SageCRM.com & SageCRM 100/200) is a powerful solution for clients who want the option for a hosted .com system and the ability to have an inhouse system down the road. Build on a the Microsoft .net technology this is one of the leading solutions on the market.
(learn more)

 

 

"Sienna Solutions was our only real choice, we needed someone who understood sales, marketing and our business processes first and then was able to map our requirement into the product that fit"

-Century Small Businesses

What is a CRM system?

How do you implement?

Interested?
Simply complete the "learn more" form to receive more information.

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