Sage CRM is a wireless and Internet-based suite of applications that provides enterprise-wide access to vital customer, partner and prospect information anytime, anywhere. Designed to support all aspects of customer relationship management, Sage CRM is rapidly deployable in-house or as a hosted application. Even more, Sage CRM seamlessly integrates with your Sage Software back-office accounting applications.
Two deployment options allows users to start with a hosted solutions and a anytime bring that system inhouse. Ask Salesforce if they can do that?
SageCRM.com is the hosted solution which is charged on a monthly per user basis. SageCRM.com is a comprehensive on-demand CRM service for clients seeking a low-cost, low-risk solution. One price gets you everything: CRM application, support, backups, and updates.
To assist you with your user experience we have developed some key learning tools: online demonstrations broken down by user type, an expert-led webinar, a quick start user guide and a list of frequently asked questions and answers relating to SageCRM.com.
These learning tools enable all users to obtain the knowledge and skills needed to effectively master SageCRM.com therefore ensuring you make the most of your trial period.
SageCRM 100 or 200 is the exact same program as the SageCRM.com except it is an inhouse solution that is hosted on your servers at your office and maintained by your IT staff..
Manage and analyze all current and historical account details, enabling you sales team to easily identify and recruit new clients and resell to existing ones.
Deliver reports every day, every hour that lets you know how your team is performing. Organize teams and schedule calls and meetings. Define the sales and lead processes to suit the way you do business.
Track leads from first contact to final sale, ensuring time and energy is spent on the deals that are most likely to close.
Deliver superior customer service by having the most up-to-date and complete customer information at your fingertips. Information captured on your customers creates cross-sell and up-sell opportunities.
With Campaign Management that simplifies the process to create, update, and monitor campaigns.
Analyze marketing campaigns by lead source with user-friendly tools and reports.
Qualify leads into your chosen criteria for follow-up. Prioritize leads ensuring a lead never gets lost.
Easy-to-use ad-hoc analytical tools provide answers to key questions about marketing effectiveness and efficiency.
With our escalation and notification rules cases are resolved within a certain period of time.
Capture and track every interaction with every customer regardless of customer touch point.
Real-time access to information, ensuring staff resolve customers issues quickly and efficiently.
Develop better knowledge of all aspects of your operations. Perform analyses that help you proactively identify and manage developing trends.
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Overview
CRM
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